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Google My Business guru, Joy Hawkins, offers cutting edge tips that actually convert customers using GMB tools. She covers best practices for creating GMB posts that work and for gaining post insights and conversions through Google analytics. You’ll learn time-saving tips to schedule posts in advance and to multiple locations, and how to report spam listings that are impacting your business. She also covers the new GMB messaging feature and how to monitor attributes, Q&A inquiries and reviews within your GMB listings. One of the top GMB experts for local business, Joy shares the latest GMB innovations and tried-and-true strategies that your business can adopt today.

About the Presenter

Joy Hawkins
Joy is the owner of the Local Search Forum and Sterling Sky in Canada. She is also the author of the Expert’s Guide to Local SEO, which is an advanced training manual for people wanting a detailed look at what it takes to succeed in the Local SEO space. She has been working in the industry since 2006. She has a monthly column on Search Engine Land and enjoys speaking regularly at marketing conferences such as SMX, LocalU, Pubcon and State of Search. You can find her on Twitter or volunteering as a Product Expert on the Google My Business Forum.
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