GMB Reviews and Q&A Temporarily Suspended

Google Temporarily Suspends Reviews and Q&A

In light of the current COVID situation, Google says that it is sending support staff home. As a result, there will be some limitations and delays in support for Google My Business.

New reviews, review replies and Q&A are being temporarily shut down, however, Phil Rozek with Local Visibility System reports that reviews that only have star ratings (no text) still work at least for now.

Google is also prioritizing manual reviews of edits for health-related businesses, business hours, open / closed states, temporary closures and business descriptions.

Manual reviews of new listings, ownership claims and verifications of non-health-related businesses will be delayed.

Eric Shanfelt
Eric is the Founder and CEO of Local Marketing Institute. He has 25 years of experience in digital marketing and has been the Chief Digital Officer for several B2B and consumer media companies. Eric has a passion for local businesses and focuses on practical digital strategies to help them attract more customers, build customer loyalty, and grow their business.