Businesses regularly complain of Yelp's aggressive sales tactics and restrictive review policies. But, is Yelp really as bad as the "Billion Dollar Bully" documentary...
Have you set up your Google My Business (GMB) for success? Watch for nine common GMB misakes that can impact customer experience and your bottom line.
If you’re thinking about running a review contest to get more reviews for your local business, you’d better think again. Online reviews have become a critical part of local digital marketing, but they can hurt your business if you manage them incorrectly. In this week’s LMI Office Hours webinar, Jason Brown and Eric Shanfelt discuss […]
Fake reviews are a major problem for local businesses on Google, Facebook, and elsewhere. Whether it’s a fake negative review on your business, or fake positive reviews on a competitor, the problem is big and only getting bigger. But there are ways to spot, report and fix fake reviews. Join us for this week’s Local […]