Eric Shanfelt
Eric is the Founder and CEO of Local Marketing Institute. He has 25 years of experience in digital marketing and has been the Chief Digital Officer for several B2B and consumer media companies. Eric has a passion for local businesses and focuses on practical digital strategies to help them attract more customers, build customer loyalty, and grow their business.
Respond to negative reviews – Chipotle and Burger King lost millions partially because they...
Chipotle CEO Steve Ellis and his staff neglected to notice the increasing number of negative reviews on their platform until his profits (and shares)...
What Happens if You Cancel Yext?
Local business listings are very important to improving your SEO so that your website will rank higher in search engines such as Google and...
72% of customers search for a product or service on digital sources first, but...
It's critical that local businesses ensure people can find their them online in order to keep new customers walking in their front door. According...
Want Google to let you know if your site is hacked?
In 2016, Google couldn't notify 61% of website managers that their websites had been hacked. To help with that, Local Marketing Institute recommends that...
How are people finding your local business website?
Local Marketing Institute recommends that local businesses implement Google Analytics on their website if they haven't already. It's free and allows you to learn...
Find and engage with local social media followers
Social media can be a powerful way to discover people who will love your local business and live nearby. Connecting with customers on social...
From Google: Advice for Working with SEO Companies
Google released official recommendations for working with SEO companies who try to boost your website's ranking on Google's search engine results page. Some SEO...
Facebook Testing New Way for Customers to Find Local Businesses Near Them
Facebook is testing a more advanced way for customers to find products and services near them. Local businesses who have a Facebook page will...
Google Announces Verified Customer Reviews Feature
Local Businesses should enable customer reviews because 92% of customers read online reviews when debating whether to purchase a product and 80% of customers...
A Slow Website Will Cost Your Local Business Customers
According to Google, more than half of people on mobile devices will leave a page if it takes longer than 3 seconds to load....
