Eric Shanfelt
Eric is the Founder and CEO of Local Marketing Institute. He has 25 years of experience in digital marketing and has been the Chief Digital Officer for several B2B and consumer media companies. Eric has a passion for local businesses and focuses on practical digital strategies to help them attract more customers, build customer loyalty, and grow their business.
How to Ask for Yelp Reviews without Getting in Trouble
Getting reviews on Yelp isn't easy, but here are some practical tips to get more Yelp reviews without violating its terms of service.
GMB Reviews and Q&A Temporarily Suspended
Google sends home support staff causing new reviews, review replies and Q&A to be temporarily shut down. Edits and verifications are also affected.
How Coronavirus Impacts Your GMB Listing, Facebook Page and Email
Coronavirus is hitting all local businesses. Here's what you need to do with your Google My Business listing, Facebook business page and email marketing.
Don’t Make These Reputation Management Mistakes
Watch this quick video and see how to avoid two big reputation management mistakes: asking non-customers for reviews and review gating.
Google My Business Ranking Factors for 2020
Discover the factors that impact Google My Business rank. Learn the impact of recent algorithm changes and you must do to be seen in a Google local search.
GMB Tools Demo – Better Google My Business Management
Better manage, optimize and report on your Google My Business listings with GMB Tools. Get an inside look at how it works for local businesses and agencies.
Local Marketing Institute Is Now Free!
Yes, you read that right ... we've eliminated the paid membership for Local Marketing Institute. All of our training videos are now...
How to Claim and Optimize Your Apple Maps Listing (Updated)
If you’re a business who serves customers face-to-face, you need to claim and optimize the Apple Maps listing for your business.
Why worry about Apple...
Ultimate Google My Business Optimization Checklist
Google My Business (GMB) is the most important online listing for any local business. It drives the local business search results on...
How to Set Holiday Hours in Google My Business, Yelp and Bing
It's important for local businesses to set holiday hours in their online business listings. Here's how to do it Google My Business, Yelp and Bing.
